FaQs. General Information

Q1:Are the prices in US dollars?

A:Yes, all prices quoted are based in US dollars.

Q2:What are the customer service hours of operation?

A: Hours of operation for live representatives are Monday to Saturdays 9:00 a.m. to 12:00 a.m. EST and 10:00 a.m. to 5:00 p.m. EST on Saturday and Sunday. You can always place your order online 24 hours a day,7 days a week.

Q3:Can I order if I am outside of USA and Canada?

A:Yes, our products can be delivered to many countries across the globe outside of USA and Canada. All importation and compliance with local laws and regulatory authorities are solely your responsibility.

Q4:Can I order from you?

A:You can order from us if you are an individual or corporation.

Q5:Is it possible for someone to place an order on my behalf(e.g. secretary)?

A:Yes. You may get in touch with our customer service representatives and they will advise you on the best course of action.

Q6:Why should I buy from beeboxmedical.com?

A:Ordering from beeboxmedical ensures that you receive the lowest price for genuine, brand name products.
Our updated revised account area provides a better overview of your personal details, payment options, order history and tracking orders. We also have a feature called “favorites,”where you can create a list of your favorite products for future reference. We also have a reorder button on account history pages, which makes repeat orders a convenient and quick process.
Stay up-to-date on the latest products and industry news by signing up for our monthly newsletter (see footer of this page).

Q6:Are the products offered on your website genuine?

A:How do l know that they are?
All products offered by Beeboxmedical are genuine, original items. Each product shipped comes in original manufacturers packaging, unadulterated and sealed. Please check the integrity of the packaging upon arrival.


No.11 Zebin Road,ShilingTown, Huadu District, Guangzhou, China

Sales Director: Jenny



E-Mail: winnie@beeboxmedical.com